INFO

WHEN YOU PLACE A ORDER WITH M.M:


PLEASE ALLOW AT LEAST 48 - 72 HOURS AFTER PLACING YOUR ORDER FOR YOUR STANDARD SHIPPING ORDER TO BE PREPARED AND DISPATCHED.

NEED YOUR PURCHASE FOR A PARTICULAR EVENT OR DATE? WE WOULD RECOMMEND CHOOSING THE EXPRESS SHIPPING OPTION TO MAKE SURE YOUR ORDER ARRIVES IN TIME. 

ORDERS PLACED ON A FRIDAY AFTER 5PM MAY NOT BE DISPATCHED TILL THE MONDAY. 

SHIPPING TAKING PLACE OVER THE WEEKEND / PUBLIC HOLIDAYS MAY TAKE LONGER TO GET TO YOU.

 EXCHANGE & REFUND POLICY:

IT'S OKAY, SOME THINGS JUST DON'T WORK OUT! THAT'S WHY WE ARE HAPPY TO EXCHANGE OR REFUND YOUR ORDER IF YOU ARE UNHAPPY WITH YOUR PURCHASE WITHIN A 14 DAY PERIOD. PLEASE EMAIL US, LETTING US KNOW WHAT WE CAN DO TO ASSIST YOU WITH THE REFUND OR EXCHANGE PROCESS & TO REQUEST A RETURNS FORM.

 FOR HYGIENE REASONS EARRINGS CANNOT BE EXCHANGED OR REFUNDED UNLESS THEY ARE FOUND TO BE FAULTY. 

PRIVACY POLICY:

MARGOT MAI IS DEDICATED TO KEEPING YOUR PERSONAL DETAILS PRIVATE. ALL DETAILS AND INFORMATION ENTERED IN RELATION TO YOUR PURCHASE IS STRICTLY SECURE. OUR SITE USES COOKIES TO ALLOW YOU TO LOG INTO YOUR ACCOUNT AND ACCESS YOUR SHOPPING CART MORE EFFICIENTLY. THESE COOKIES ONLY LAST FOR THE TIME THAT YOU ARE ON OUR WEBSITE.